Client Dispute Centre
Your insurance dispute, organised in one place.
Provide your claim details and supporting documents through one guided submission. We will use the information to understand the insurer’s position, the evidence available and what may need to happen next.
Existing IDS clients
New claim reviews
Consumers and businesses
Approaching deadline? Submit the information, but do not rely on this form alone. Call 01743 294071 if a complaint, Ombudsman, limitation, court or hearing deadline is close.
Four clear stages
Start your claim and document submission
Only one stage is shown at a time. Required fields are marked with an asterisk, and document uploads are optional.