Check Your Insurance Claim Before You Accept the Insurer’s Decision
IDS ClaimCheck™
Has your insurer got it wrong?
Run the insurer's decision through IDS ClaimCheck™ before accepting a rejected claim, reduced settlement, unexplained delay or disputed decision.
A clearer starting point.
Answer a small number of questions about your dispute. ClaimCheck identifies the issues that may deserve closer examination.
✓Free preliminary assessment
✓Usually takes around 3 minutes
✓Personal and business insurance claims
✓No obligation to instruct IDS
Question 1 of 7
First, what has happened to your claim?
Choose the position that most closely reflects the problem you are facing.
Question 2 of 7
What type of insurance claim is it?
Choose the closest category. It does not need to be perfect.
Question 3 of 7
Roughly how much is at stake?
An approximate figure is enough at this stage.
Question 4 of 7
What reason has the insurer given?
Choose the closest answer. Select “unclear” if you have not been given a proper explanation.
Question 5 of 7
Where has the dispute reached?
This helps us understand what has already happened and what may need examining next.
Question 6 of 7
Do you have the insurer's decision in writing?
A rejection letter, final response, settlement offer or written claim decision can help identify exactly what the insurer is relying upon.
If you upload it now, it will be attached to your ClaimCheck enquiry.
Final question
Briefly, what do you think the insurer has got wrong?
Don't worry about legal wording. Tell us what happened in your own words.
Assessment complete
Your ClaimCheck is ready.
Enter your details to see the issues identified. We will also receive your answers so, if appropriate, an IDS specialist can contact you about the dispute.
✓
ClaimCheck submitted
Thank you. Your ClaimCheck is safely with IDS.
We've received the information you entered. Your personalised ClaimCheck result is shown below, and you won't need to repeat these details if an IDS specialist contacts you.
✓ Enquiry received
✓ Assessment complete
✓ No obligation
Your IDS ClaimCheck result
There are issues that merit closer examination.
Based on the information you supplied, ClaimCheck has identified points that may need examining before the insurer's position is simply accepted.
Your claim at a glance
Current problem
Claim type
Approximate value
Insurer
Insurer's reason
Dispute stage
Areas identified for closer review
Your ClaimCheck is now with IDS.
We have received the information you entered. If the issues identified appear suitable for further review, an IDS specialist can use this as the starting point rather than asking you to repeat the same information.
✓If you uploaded the insurer's decision, it has been included with the enquiry.
IDS ClaimCheck™ provides preliminary information only. It is not legal advice and does not determine whether an insurance claim will succeed. A proper assessment may require examination of the policy wording, insurer correspondence, expert evidence and the individual circumstances of the claim.
